Privacy Policy
Last Updated: 11th June 2026
Plum Media (“we,” “our,” or “us”) provides AI-powered content creation and social media posting services for businesses.
Information We Collect
We may collect:
- Business name and contact information
- Email address and phone number
- Social media account information provided by users
- Brand assets, logos, and content uploaded by users
- Billing and payment information processed through third-party payment providers
- Website usage and analytics data
How We Use Information
We use collected information to:
- Provide and improve our services
- Generate and publish content on connected social media platforms
- Communicate with users regarding their accounts
- Process payments and subscriptions
- Maintain platform security and prevent misuse
Data Sharing
We do not sell user data.
We may share information with trusted third-party service providers that help us operate our platform, including hosting, analytics, payment processing, and social media integrations.
Data Security
We implement reasonable technical and organizational measures to protect user information from unauthorized access, disclosure, or misuse.
Data Retention
We retain user information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
User Rights
Users may request access, correction, or deletion of their personal information by contacting us.
Third-Party Platforms
Our services may connect with third-party platforms such as Instagram, Facebook, LinkedIn, WhatsApp, and other social media services. Use of those platforms is governed by their respective policies and terms.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after updates constitutes acceptance of the revised policy.
Contact
For privacy-related inquiries, contact:
Email: team@plum-media.com
Company: Kivion Industries LLP