Terms of Service
Last Updated: 11th June 2026
Acceptance of Terms
By accessing or using Plum Media, you agree to be bound by these Terms of Service.
Service Description
Plum Media provides an AI-powered platform that creates, schedules, and publishes social media content for businesses.
We do not guarantee specific business outcomes, including leads, sales, customer acquisition, engagement levels, or revenue growth.
User Responsibilities
Users agree to:
- Provide accurate account information
- Maintain access credentials securely
- Ensure they have rights to all uploaded content and brand assets
- Comply with all applicable laws and platform policies
Prohibited Uses
Users may not:
- Use the service for unlawful activities
- Upload infringing, defamatory, or harmful content
- Attempt to reverse engineer, disrupt, or misuse the platform
- Use the platform to distribute spam or malicious content
Content Ownership
Users retain ownership of content, trademarks, logos, and materials they provide.
By using the service, users grant Plum Media a limited license to use provided materials solely for delivering the service.
AI-Generated Content
Content generated by the platform may require user review. Users remain responsible for verifying the accuracy, legality, and suitability of published content.
Subscription and Payments
Subscriptions are billed according to the selected plan.
Failure to make timely payments may result in suspension or termination of service.
Unless otherwise stated, fees are non-refundable.
Service Availability
We strive to maintain service availability but do not guarantee uninterrupted or error-free operation.
Limitation of Liability
To the maximum extent permitted by law, Plum Media shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service.
Termination
We may suspend or terminate accounts that violate these Terms.
Users may cancel their subscription according to the cancellation process provided within the platform.
Changes to Terms
We may update these Terms periodically. Continued use of the service constitutes acceptance of the updated Terms.
Contact
For questions regarding these Terms:
Email: team@plum-media.com
Company: Kivion Industries LLP